Shipping

Free Shipping is available to customers in the contiguous US ("Lower 48") with $30 minimum purchase. VIP subscribers receive free shipping. Learn how to become a VIP.

Orders ship Monday through Friday. You can expect your package to ship within 2-3 business days once I receive a cleared payment.

If you have not received your order within 14 business days of shipment, please contact your local USPS. If the package still does not arrive, please email admin@etgilbertdesign.com and I will help to resolve the issue as needed.

If the item is returned to me through the postal service, I will contact you to verify shipping address and send it out again. Please make sure the address you give me for the shipment is accurate.

I currently ship all domestic orders via USPS First-Class & USPS Priority mail. Orders are expected to arrive in 3-5 business days. If your order is time sensitive, please purchase Express Shipping.

Please be advised that international orders have extended delivery times and may require additional tax/duty fees. If you are not located in the United States of America, you are considered an international purchaser. It is your responsibility to pay any duties, taxes (including, but not limited to, GST and VAT), and customs fees.

I cannot offer refunds or exchanges if your item arrives late due to the postal or delivery provider.